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Frequently Asked Questions

Here the answers to frequently asked questions about PCVRS and the Rehabilitation Services and Vocational Assistance Program.

You can call the User Support Team at 1-877-455-2224.

The length of a Rehabilitation Program varies. It depends on a number of factors, including:

  • the number and nature of the health problems undergoing rehabilitation
  • the number and type of resources required to address those health problems
  • and the type of vocational assistance included in the plan

No. The rehabilitation needs of each Participant are unique. Rehabilitation services, including the length of treatment and number of services, align with the individual goals outlined in the Rehabilitation Plan.

Case Managers are the primary point of contact at VAC for Participants. They are responsible for overall case management needs, including the Rehabilitation Program.

The RSS is the main point of contact at PCVRS. They lead the delivery and coordination of the Rehabilitation Plan and services for Participants.

Yes. You can continue receiving services from your existing rehabilitation providers.

If in-person services are not available in your area, or if you live outside of Canada, we will provide virtual care services. If you are unable to access virtual services or if they are not appropriate for your Rehabilitation Plan, we will work with you on a solution.

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Partners in Canadian Veterans Rehabilitation Services

Rehabilitation Services and Vocational Assistance Program
5th Floor 915 Fort Street
Victoria, BC V8V 3K3

Rehabilitation Services and Vocational Assistance Program

In cooperation with Veteran Affairs Canada.